IT Consultancy
Project Management
Our comprehensive IT consultancy service includes personalised account management, proactive IT oversight, and strategic planning to align your technology with your organisation’s objectives.
We provide a fully project managed installation process to make the move to your new technology as seamless as possible. You’ll be assigned a dedicated Project Manager to manage your project from start to finish, they will be your liaison for all aspects of your upcoming project.
Trust Us to Deliver
We moved to Qlic in April 2014 and have never looked back. The service is excellent, the knowledge great and the staff really helpful. We would recommend Qlic as an IT partner anytime.
Anil Phakkey
Pritchard Fellows & Co.
Your Consultation Process
Our consultancy process is designed to offer you maximum support and peace of mind. Here’s how we ensure a seamless experience for your organisation:
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Technical Expertise and Support:
Our account managers are skilled in IT, and all have prior experience in support and solutions delivery teams. This deep technical understanding allows them to provide insightful guidance and comprehensive support tailored to your organisation's IT needs. -
Strategic IT Monitoring:
Your account manager is a proactive IT manager throughout your engagement with Qlic. They regularly review and monitor your IT landscape to identify emerging opportunities and potential risks, helping keep your IT environment secure and up to date.
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Annual IT Strategy Review:
We formalise our findings and recommendations through an annual IT Strategy Review. This review provides a snapshot of your recent IT support usage, identifies areas for improvement, and offers tailored recommendations for your organisation's future IT strategy. -
Industry Insights and Best Practices:
Our team stays informed of industry updates, best practices, and regulatory requirements relevant to your business. We provide valuable insights to ensure your organisation remains compliant and competitive.
Meet Our Solutions Delivery Team
At Qlic we’re proud to provide seamless, expert support to our clients.
Colin Hughes
Senior Solutions Architect
Neel Mavji
Head of IT Communications
David Townsend
Solutions Delivery Engineer
Alex Ababei
Workstation Configuration Engineer
Darren Byrne
Onboarding Support Coordinator
Billy Wing
Solutions Delivery Engineer
Tumi Awofolu
Solutions Delivery Specialist
Michael Adegboye
Solutions Delivery Engineer
Caroline Musson
Solutions Delivery Manager
Martin Hull
Solutions Delivery Specialist
Sam Sly
Head of Technical Solutions
Want to know more about how we could help your business?
Implementation Process
Our streamlined implementation approach ensures a smooth transition and seamless support for your organisation:
Contracts Signed & Third Parties Introduced:
After signing the support agreement, we request introductions to key third parties working with your business, including broadband providers and software vendors. Establishing these relationships early allows us to address user issues and begin support quickly.
Information Requested from Outgoing Suppliers:
We handle the work of contacting previous IT suppliers, requesting information and detailing equipment. We liaise with your previous supplier directly and fully manage the migration to Qlic. This allows you to continue running your organisation without interruption.
Site Survey & IT Audit:
Once we’ve gathered the necessary information, we conduct a full site survey of your IT hardware, software, and services. Our team deploys a remote support tool during onboarding, enabling us to provide immediate assistance when users call for support. We detail your existing IT infrastructure and discuss any additional requirements and ongoing issues.