BrightGauge

Brightgauge is an online client reporting dashboard where you can view various aspects of your support tickets with your IT Provider. BrightGauge Client Reporting system offers a simple layout and automation of ticket data, enabling you to monitor support productivity on from a web-based dashboard.

Autotask

Autotask is a leading IT Business Management software provider. It combines RMM, service desk, CRM, projects, time and billing and reporting into one unified platform. We’re happy to announce our recent partnership with Autotask, a leading IT business management software specifically for Managed Service Providers.

Outsourced IT Support

Outsourced IT Support is from a third-party managed service provider (MSP) outside of our company.

In-House IT Support

In-house IT support is having your own IT department or IT specialist inside your organisation.

GDPR

GDPR is a legal framework with guidelines for the collection and processing of personal information in the EU. It affects all organisations that hold personal data on EU citizens, regardless of where the organisation is based in the world.

Cyber Essentials

Cyber Essentials is a Government backed scheme that will help you to protect your organisation against a whole range of the most common cyber attacks.

Firewall

Firewalls provide the ultimate network security with everything you need in a single modular appliance. It simplifies your IT security without the complexity of multiple-point solutions. The intuitive interface will help you quickly create policies to control security risks.

Device Encryption

Each year, millions of laptop computers are misplaced, stolen, or lost; many of them containing important and sensitive data. Full device encryption is the essential first line of defence to protect your data in any of these events.

Ransomware Protection

Ransomware is the number one cyber attack affecting organisations today. It encrypts your files and holds them hostage until the ransom is paid, causing massive disruption to your charity’s productivity. Ransomware Protection prevents the malicious spontaneous encryption of data by ransomware—even trusted files that have been hijacked.

Email Filtering

With email filtering, you can protect your cloud mailboxes against new, sophisticated attacks in real time. By protecting against unsafe attachments and expanding protection against malicious links, it provides advanced security features to provide better zero-day protection.

Anti-Virus & Malware Protection

Anti-Virus & Malware Protection blocks malware and infections by identifying and preventing the handful of techniques and behaviours used in almost every exploit.

Managed Detection & Response

Managed Detection & Response provides 24/7 threat hunting, detection, and response capabilities delivered by an expert team as a fully-managed service