What is Managed IT support for charities?

Charities often have limited funds and need to use their time and resources smartly. Investing in internal IT can be a big burden financially – from finding the right people in a difficult employment market to paying a competitive salary. This is where managed IT support can be a great cost-saving solution. Charities that have a managed IT supplier benefit from handing over their day-to-day running of essential systems, as well as from having a professional IT team at hand to provide system update support whenever needed. Managed IT support is a cheaper way of freeing up charity resources.

What services are included in managed IT support for charity organisations?

Different companies offer managed IT support services for charities. Services range from offering one-off consultations to managing the whole of your IT system. At QlicNFP, we offer a wide range including: Project management Cloud Solutions Cyber Solutions Consultation

Managed IT Support for Your Business in Cardiff

At Qlic we believe that our managed IT support help-desk and consultancy services are the most important part of our relationship with your organisation.

Qlic’s Managed IT Support in Cardiff

Qlic offers bespoke managed IT support packages to suit your business requirements.

Whether you are a small business in Cardiff or a large enterprise our expert IT service desk can provide efficient support for all your business IT support needs.

Fast response times, robust and effective solutions and highly rated customer services are the core of everything we do.

Trust Us to Deliver

I just wanted to say how amazing your Projects team, Ollie and Sam, are. They ensured that every issue was sorted and answered every one of our questions. It was an example of why I’ve stayed with Qlic for 10 years! Thanks again!

Lisa Murray

Braundton Consulting

Our Enterprise Support Package Include:

Dedicated Account Management
Unlimited Phone / Remote IT Support
IT Consultancy
On-Site Support
Facilities Management
Pro-Active Network Management

Enterprise support covers all hardware and software including: servers, network infrastructure, cloud services, desktops, laptops, mobile devices, printers and peripheral devices. If there’s an issue, the user will get in touch with the dedicated support line to speak with an engineer.

We don’t charge for support calls made to us nor do we bill you for the time it takes to resolve support—based queries. It’s all part of your monthly subscription so you can rest assured you’re covered with no hidden costs. Again, the cost for this is included within the monthly subscription. IT without anxiety – that’s what we deliver.